FAQS

WHAT MAKES ODDWAX™ VINYLS EXCLUSIVE AND LIMITED EDITION?

ODDWAX™ vinyls are crafted in collaboration with artists we love and produced in very limited quantities. Each release may include unique artwork, special packaging, or exclusive tracks.

Subscribe to our mailing list and follow us on social media to receive updates on upcoming releases, pre-order dates, and exclusive offers.

Yes, pre-orders are available for all releases. Pre-order information will be announced through our newsletter, website and social media channels.

We accept major debit/credit cards, Amazon Pay, Google Pay, Apple Pay, Shop App Pay and PayPal, and other secure payment methods as listed during checkout.

We use durable, highly protective packaging specifically designed for vinyl records to ensure they arrive in perfect condition.

Due to the exclusive nature of our limited edition releases, all sales are final. If your vinyl arrives damaged, please contact our customer service for assistance with a replacement or refund.

Once your order is shipped, you will receive a tracking number via email. Use this number to track your package on our carrier's website.

Yes, we offer international shipping. Shipping costs and delivery times will be calculated at checkout based on your location.

Please note we are not responsible for any import or custom fees associated with your order, please check with your country’s regulations to see if there will be any additional costs. This includes any import fees for orders sent with free shipping.

Store your vinyl records upright in a cool, dry place, away from direct sunlight. Keep them in their original sleeves and static free inlays to protect them from dust and scratches.

Our customer service team is here to help. You can reach us via email at clientservices@odd-wax.com, and our contact information is available on the "Contact Us" page of our website.